Register service call by phone, email, SMS or via customer portal. Quick call intimation via email and SMS.
Enables service team to be in touch with customer and service engineers or technical team always in constant touch. It could be through e-mail of SMS.
Right resource for right job at right time (Auto proposal from system).
Visibility of resource availability through personal calendar. Activity update from site location with recording of GPS coordinate of the location .
Schedule services for warranty or annual maintenance contract (preventive or regular) service schedules.
Complete customer service call and machine service history details on finger tips.